Cut your legacy archive support costs by 30% or more.

Reduce your hardware and software support costs with our aftermarket 24×7 legacy archive support services. Trust our global team of experts to improve your support SLAs and save money — while you plan and execute your next-generation archive transformation.

One of the most difficult things to embrace is change. When you’re looking at an organization-wide transformation involving your Legacy Archive infrastructure, the risks can feel amplified. The truth is your risks are increasing daily if you can’t keep pace with industry change, respond to client demands and ensure the long-term protection of your most valuable digital assets. You can’t afford to let your organization stagnate through fear of the unknown — and we can help you through this daunting transformation.

Cloudfirst has helped dozens of global media brands with their next-generation archive transformations, eliminating risk at every step. We built the company by listening to and learning from our most valuable clients, and we’re constantly innovating in response to their needs.

Our reduced-rate, global support service covers every aspect of your Legacy Archive system — archive software from most leading vendors, hardware, storage and related infrastructure. We guarantee better coverage and support SLAs than your current providers, through a single call-centre that handles every part of your complex environment. With a global footprint of hardware depots and skilled feet-on-the-street across more than 100 countries, we’re ready to help you save significant costs while you plan your next-generation strategy.

Whether your next-generation strategy involves on-premises, private cloud, public cloud or hybrid, our experts help you analyze, plan and migrate away from massive-scale Legacy Archive systems — eliminating all technical and operational impact along the way, for the most cost-effective, efficient and risk-free path.

Our data-driven approach has been honed over dozens of successful projects. Our Legacy Archive Audit and Modelling Service identifies and models all archive and resource utilization metrics, so we enter migration without guesswork — ensuring unmatched efficiency, fully identifying costs in advance, eliminating technical risk and ensuring zero impact on sustaining production operations.

AMaaS is offered as a turnkey Software-as-a-Service, priced on the unique storage footprint of your archive across the whole migration timeline — Rapid Migrate subscriptions, managed services, software support and any required professional services included, all fully defined up front. It offloads the entire transformation burden from your team, so your staff stay focused on core business while our experts remotely manage and tune the migration, often resolving issues before you’re even aware of them.

Better support, at a fraction of the cost.

End-to-end support

One combined team supporting your whole Legacy Archive system – software only, or software, storage, servers and infrastructure. One contact for every support need.

Improve your SLAs

Our global team prides itself on best-of-breed performance and faster response times than your current OEM providers – all at a fraction of the cost.

Unmatched global coverage

We cover every aspect of your legacy archive software and hardware – host platforms, storage devices and arrays, and all leading tape drives and archive systems.

Stop investing in the past

Redirect spend from sustaining old systems toward the future of your archive – while improving SLAs and eliminating risk along the way.

Flexibility, agility & responsiveness

A support package tuned to your system.

Our 24×7 support can be highly customised to fit your needs — whether you simply want to save money while remaining status-quo with your current OEM providers, or you need something specifically tuned to your commercial requirements. With a wide portfolio of supported devices and deep knowledge of every leading archive software platform, we can address any aspect of your system, no matter how complex.

Alongside software support, we cover your entire end-to-end hardware, compute and storage infrastructure — host servers and platforms, storage arrays (NAS/SAN), and your tape library and drives from most of the world’s leading providers. End-to-end, reduced-rate support for your Legacy Archive platform, through a single provider.

Based on our experience, your aging Legacy Archive system will be pushed harder than ever during your next-generation migration. Our support team stays laser-focused on protecting sustaining production operations, leveraging every available resource in your system to efficiently facilitate your massive-scale migration when the time comes.

Save up to 50%

Let us build a custom support package that fits your needs — and save up to 50% versus what you’re paying for support today.

30%+

typical support saving
 

50%

achievable with a custom package
 

100+

countries, feet-on-the-street
 

1

single provider, end-to-end
 

Support that moves you forward

Legacy support shouldn't drain your budget or limit your future.

Cloudfirst delivers faster response, better coverage and significant cost savings — all through a single, global support partner. Reduce risk, improve performance, and free up budget to invest where it matters most: your next-generation archive.